CDHCI — Compassion, Dignity, Heart, Care, Integrity.
These five values guide everything we do at Willow Haven Home Care. From the moment we meet a new family to the daily moments of companionship with your loved ones, we are committed to treating every client with compassion, delivering attentive care, and operating with integrity.
What Is the CDHCI Program?
The Cilent-Directed Home Care Invocing (CDHCI) program, facilitated by Alberta Health Services (AHS), empowers eligible Albertans to choose their own home care provider. Instead of being assigned a provider, you have the freedom to select a company that best fits your needs — like Willow Haven Home Care.
As an approved provider, we simplify the entire process. we work directly with ASH-Blue Cross on your behalf, so you don’t have to deal with complicated paperwork or upfront payments. Your focus stays on what matters most — your health and well—being.
Who Qualifies for the CDHCI Program?
The CDHCI program is open to Alberta residents who need home care but can safely manage at home. There is no age restriction, but a professional assessment through AHS is required. You may qualify if you or your loved one:
Be a resident of Alberta
Have an active AHS Case Manager
Undergo a home care assessment through AHS (call 811 to get started)
✅ Seniors with loss of independent living skills
✅ Seniors with declining mobility
✅ Individuals with Alzheimer's disease
✅ Individuals with Parkinson's disease
✅ Seniors with serious conditions requiring long-term care
✅ Individuals with physical disabilities requiring long-term support
✅ Seniors who fall frequently due to advanced age
If you’re already receiving home care through AHS and want more control over who provides your care, switching to CDHCI with Willow Haven is a simple and straightforward process.
How Willow Haven Helps You Navigate CDHCI
We know that navigating government programs can feel overwhelming. That’s why we’re here to guide you every step of the way:
Complimentary Consultation — We’ll meet with you and your family to understand your needs.
Care Plan Development — We create a personalized care plan tailored to your schedule and preferences.
AHS Coordination — We work directly with your AHS Case Manager and Blue Cross to handle all invoicing.
Ongoing Support — Our team stays with you, adjusting care as your needs evolve.
Ready to Take Control of Your Home Care?
If you’re an Albertan looking for more choice, flexibility, and peace of mind in your home care Willow Haven Home Care is here for you.
Contract us today for a free consultation. Let us help you navigate the CDHCI program with confidence.

